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support > Troubleshooting

Media Center Remote Triple Tap Does Not Work

When entering alpha characters in Windows Media Center using the number keys on your Gyration Media Center Remote only numbers are entered.

Please download unzip and install one of the following.

General USB Troubleshooting (Windows 98/ Windows 98 Second Edition/Windows ME)

  • Click here for troubleshooting tips regarding your Universal Serial Bus (USB) device.

Troubleshooting Device Conflicts with Device Manager (Windows 95/Windows 98/ Windows 98 Second Edition/Windows ME)

  • Click here to troubleshoot hardware problems caused by incorrect driver installation.

Error Message: Cannot Install Hardware. An Error Occurred During the Installation of the Device. (Windows XP)

  • Click here to troubleshoot installation problems encountered after upgrading to Windows XP.

Installing USB Devices on Linux

  • Click here for USB Human Interface (HID) Configuration.

Note: Gyration does not support use of its devices under the Linux OS. The link above has been provided as reference only. User assumes responsibility for installation under this OS.

Contacting Gyration Technical Support

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 1-888-340-0033

Hours: 8AM - 5PM PST, Mon-Fri